Erin Erb’s Post

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UX Content Design @ Walmart

Check out this error message from Figma 😂 Do you think it's too bold? Rude? Just right? I think considering the audience is likely to be professional designers, the snarky tone is just right... but on the other hand, it definitely doesn't follow best practices of telling the user how to fix the issue. Do you love it or hate it? #contentdesign #figma #uxwriting #uxresearch #contentdesigner #content #uxdesign #uxwriter #userexperience #errors #figmacommunity #figmadesign

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Erin Erb

UX Content Design @ Walmart

1y

Ahmed Saber I want to know if you like this error or not.

Erin Sian Williams

Design Director at Walmart

1y

It doesn’t take into consideration the context of the user — they are working, maybe stressed, maybe under the eye of someone literally watching them work (it’s Figma, after all). Feels indulgent on the part of the UX team, and not truly helpful.

Mary Sherrill ☕️

UX content designer with a background in speech-language pathology | Obsessed with child development | Applied linguistics | Noticing how things could be better since age 5

1y

Feels like a friend to me! 😂 😂

Ray Newman

Senior content design consultant at SPARCK | editor | copywriter | content marketing | writes ghost stories for fun

1y

This feels as if it's being driven by tone of voice and brand rather than user need. Someone who is already using the product doesn't need marketing copy in an error message. I like fun easter eggs in a product, but not when I'm in the middle of trying to get something done.

Tyrone Combs

UX Design Producer | UX Writer

1y

This is surprising coming from Figma considering how they speak so highly of their Content Design team🤔

Prasanth P

SEO Specialist | Content Writer | Digital Marketing Expert | Elevating Brands with Data-Driven SEO and Compelling Content

1y

Seems rude. The error message should define what the problem is, where is it occurred and how to solve it. Most importantly don't blame the user.

Mike Scarpiello, M.S. HCI

Senior UX Designer & UX Researcher

1y

To be honest, it's black and at the bottom of the page and disappears, so sometimes I don't even have a chance to read it. I have no issues with the actual copy, but the implementation of the error message isn't great.

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Idachaba Faith

Writer||Copywriter||Affiliate Marketer

1y

Seems rude and not helpful to the user in any way because it does not give any Information on how to correct the mistake. I think it could even frustrate an angry user to leave that design for a while.

Erin Weigel

📚 Writing "Design for Impact" • Visit erindoesthings.com • Principal Designer & Senior Design Manager

1y

I like it 😂 But it’s not helpful 😛

Not a fan personally

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